ibex Opens Fifth Jamaican Site in Portmore Adding 1,200 Production Seats
ibex continues its unprecedented growth in the country
“I could not be prouder of the addition of this site as it is the fifth site ibex has opened in
“We have found
With the addition of the new Gtech location, ibex will be adding approximately 1,500 new jobs, for a total of over 3,000 employees in Portmore. With ibex’s other sites in the country that include
“The ibex Gtech center will deploy our ibex Campus Model, based on a university style layout with sites within less than one square mile. The result of this purpose-built model for BPO is improved efficiencies and site services for employees. It will also enable us to grow our presence in the St. Catherine Parish and align us for further expansion over the next two years,” said
Portmore is a coastal city approximately 15 miles from the capital
To apply to ibex go to ibex.co/careers. Customer service experience not required. With ibex’s rigorous COVID-19 protocols in mind, the new location will provide employees with a safe environment and the industry-best standards of every ibex site worldwide.
With services ranging from customer service, technical support, inbound/outbound sales, business intelligence & analytics, digital demand generation, and CX surveys & feedback analytics, ibex helps brands accelerate growth, decrease costs, and ignite valuable brand interactions anywhere along the customer lifecycle.