ibex Continues Philippines Expansion with Completion of Second Site in Bohol
Award-Winning Leader in BPO 2.0 Solutions Continues Growing its Geographical Footprint to Enable Digital Transformation
“We’re thrilled to announce the launch of
ibex's new site is located in Tagbilaran City, Bohol and is the company’s eighth contact center in
A highly educated population, Bohol has 18 universities producing 10,000 graduates each year, matched by exceptional government support and a new international airport. As ibex continues to provide innovative performance technology solutions for its clients through its Wave X platform, customer experience agents with digital fluency are central to client and customer success.
“As we’ve all learned over the past few years, good customer experience depends on a great digital experience,” says Potski Alvarez, SVP and Country Manager at ibex. “We chose to expand in Bohol in order to stay ahead of the global demand for highly educated, diverse, and digitally proficient customer care agents. Digital transformation and execution depend on an outsourcer’s ability to deploy the right people in the contact center, and we’re thrilled to be expanding our recruiting pool yet again in Bohol.”
ibex operates 31 contact centers worldwide, in the
ibex's
ABOUT ibex
With services ranging from customer service, technical support, inbound/outbound sales, business intelligence & analytics, digital demand generation, and CX surveys & feedback analytics, ibex helps brands accelerate growth, decrease costs, and ignite valuable brand interactions anywhere along the customer lifecycle.
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ibex
SVP Marketing
(323) 217-5428
barry.canty@ibex.co
Source: ibex