ibex Adds Zendesk Integration to Its Wave X Technology Platform
Award-Winning BPO 2.0
“As we expand the Wave X ecosystem, we’re thrilled to announce our partnership with Zendesk,” says
Wave X is ibex’s purpose-built technology platform for improving customer interactions, customer insights, contact center performance, and client outcomes. Designed by a team of nearly 300 software developers and engineers, Wave X offers solutions ranging from training simulators to AI social media review analytics, providing smart technology for every touchpoint in the customer journey.
The Wave X integration with
“We’re happy to partner with ibex to support our digital native customers,” said
About ibex
With services ranging from customer service, technical support, inbound/outbound sales, business intelligence & analytics, digital demand generation, and CX surveys & feedback analytics, ibex helps brands accelerate growth, decrease costs, and ignite valuable brand interactions anywhere along the customer lifecycle. Learn more at www.ibex.co.
View source version on businesswire.com: https://www.businesswire.com/news/home/20210415005090/en/
Media Contact:
ibex
SVP Marketing
(323) 217-5428
Barry.canty@ibex.co
Source: ibex