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Document and Entity Information
Financial Statements
Consolidated Statements of Financial Position
Consolidated Statements of Profit or Loss and Other Comprehensive Income (Loss)
Consolidated Statements of Changes in Equity
Consolidated Statements of Cash Flows
Notes to Financial Statements
THE GROUP AND ITS OPERATIONS
BASIS OF PREPARATION
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
GOODWILL
OTHER INTANGIBLE ASSETS
PROPERTY AND EQUIPMENT
INVESTMENT IN JOINT VENTURE
OTHER NON-CURRENT ASSETS
TRADE AND OTHER RECEIVABLES
CASH AND CASH EQUIVALENTS
DEFERRED REVENUE
SHARE CAPITAL AND OTHER RESERVES
BORROWINGS
OTHER NON-CURRENT LIABILITIES
TRADE AND OTHER PAYABLES
CONTINGENCIES AND COMMITMENTS
FINANCE EXPENSES
INCOME TAXES
SHARE BASED COMPENSATION PLANS
EARNINGS PER SHARE
DIVIDEND DISTRIBUTION
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES
TRANSACTIONS WITH RELATED PARTIES
CAPITAL RISK MANAGEMENT
SEGMENT INFORMATION
PAYROLL AND RELATED COSTS
OTHER OPERATING COSTS
WARRANT
HOLDING COMPANY INDIRECT SUBSIDIARIES
SUBSEQUENT EVENTS
Accounting Policies
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policies)
Notes Tables
THE GROUP AND ITS OPERATIONS (Tables)
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)
GOODWILL (Tables)
OTHER INTANGIBLE ASSETS (Tables)
PROPERTY AND EQUIPMENT (Tables)
INVESTMENT IN JOINT VENTURE (Tables)
OTHER NON-CURRENT ASSETS (Tables)
TRADE AND OTHER RECEIVABLES (Tables)
CASH AND CASH EQUIVALENTS (Tables)
DEFERRED REVENUE (Tables)
BORROWINGS (Tables)
OTHER NON-CURRENT LIABILITIES (Tables)
TRADE AND OTHER PAYABLES (Tables)
FINANCE EXPENSES (Tables)
INCOME TAXES (Tables)
SHARE BASED COMPENSATION PLANS (Tables)
EARNINGS PER SHARE (Tables)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES (Tables)
TRANSACTIONS WITH RELATED PARTIES (Tables)
SEGMENT INFORMATION (Tables)
PAYROLL AND RELATED COSTS (Tables)
OTHER OPERATING COSTS (Tables)
HOLDING COMPANY INDIRECT SUBSIDIARIES (Tables)
Notes Details
THE GROUP AND ITS OPERATIONS (Details)
THE GROUP AND ITS OPERATIONS, Nature of business and ownership percentage (Details)
BASIS OF PREPARATION (Details)
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Property and Equipment (Details)
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Intangible Assets (Details)
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Retirement Benefits (Details)
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Warrant Shares (Details)
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Foreign Currency (Details)
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Treasury Shares (Details)
GOODWILL (Details)
GOODWILL - Carrying Amount of Goodwill (Details)
GOODWILL - Testing for impairment of goodwill (Details)
OTHER INTANGIBLE ASSETS (Details)
OTHER INTANGIBLE ASSETS - Estimated Amortization Expense (Details)
PROPERTY AND EQUIPMENT (Details)
PROPERTY AND EQUIPMENT - Right of Use Assets (Details)
PROPERTY AND EQUIPMENT - Lease Liabilities (Details)
PROPERTY AND EQUIPMENT - Description of Lease Activities, Other Lease Disclosures and Security Interest on Property and Equipment (Details)
INVESTMENT IN JOINT VENTURE (Details)
INVESTMENT IN JOINT VENTURE - Summary of Financial Information (Details)
OTHER NON-CURRENT ASSETS (Details)
TRADE AND OTHER RECEIVABLES (Details)
TRADE AND OTHER RECEIVABLES - Allowance for Credit Losses (Details)
CASH AND CASH EQUIVALENTS (Details)
DEFERRED REVENUE (Details)
REVENUE - Movement in Deferred Revenue (Details)
SHARE CAPITAL AND OTHER RESERVES (Details)
BORROWINGS (Details)
BORROWINGS - Long-term Other Borrowings (Details)
BORROWINGS - Line of Credit (Details)
BORROWINGS - Changes in Liabilities Arising from Financing Activities (Details)
OTHER NON-CURRENT LIABILITIES (Details)
TRADE AND OTHER PAYABLES (Details)
CONTINGENCIES AND COMMITMENTS (Details)
FINANCE EXPENSES (Details)
INCOME TAXES (Details)
INCOME TAXES - Deferred Tax Asset (Details)
INCOME TAXES - Reconciliation of Effective Tax Rate (Details)
SHARE BASED COMPENSATION PLANS (Details)
SHARE BASED COMPENSATION PLANS - 2017 IBEX Stock Plan (Details)
SHARE BASED COMPENSATION PLANS - Phantom Stock Plans (Details)
SHARE BASED COMPENSATION PLANS - 2018 Restricted Stock Award Program (Details)
SHARE BASED COMPENSATION PLANS - 2018 RSA Plan, Non-Executive Management (Details)
SHARE BASED COMPENSATION PLANS - 2018 RSA Plan Non-Performance, Executive Leadership Team (Details)
SHARE BASED COMPENSATION PLANS - 2018 RSA Plan Performance, Executive Leadership Team (Details)
SHARE BASED COMPENSATION PLANS - 2020 Long Term Incentive Plan (Details)
EARNINGS PER SHARE (Details)
DIVIDEND DISTRIBUTION (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Financial Instruments Held by Category Financial Assets (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Financial Instruments Held by Category Financial Liabilities (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Movement of Warrant Liabilities (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Financial Liability Measured at Fair Value (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Market Risk (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Fair Value of Interest Rate Swaps (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Fair Value of Foreign Exchange Option Contracts (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Foreign Currency Exchange Risk (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Movement of Cash Flow Hedge Reserve (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Credit Rating (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Credit Risk (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Concentration of Credit Risk (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - The Expected Credit Loss for Trade Receivables (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - Individually Credit Impaired Balances (Details)
FINANCIAL INSTRUMENTS AND RELATED DISCLOSURES - The Contractual Maturities (Details)
TRANSACTIONS WITH RELATED PARTIES (Details)
CAPITAL RISK MANAGEMENT (Details)
SEGMENT INFORMATION (Details)
SEGMENT INFORMATION - Revenue from Contract with Customers (Details)
SEGMENT INFORMATION - Non-current Assets by Location (Details)
PAYROLL AND RELATED COSTS (Details)
OTHER OPERATING COSTS (Details)
WARRANT (Details)
HOLDING COMPANY INDIRECT SUBSIDIARIES - Indirect Subsidiaries of Holding Company (Details)
HOLDING COMPANY INDIRECT SUBSIDIARIES - Joint Venture Entity of Holding Company (Details)
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