IBEX LIMITED
|
||
By:
|
/s/ Karl Gabel | |
Name: Karl Gabel
|
||
Title: Chief Financial Officer
|
||
Date: September 24, 2020
|
• |
Revenue increased 10% year-over-year to $405.1 million
|
• |
Net income from continuing operations increased to $7.8 million
|
• |
Adjusted EBITDA increased 49% year-over-year to $54.1 million
|
• |
Strong net cash flow from operating activities of $51.7 million
|
• |
Revenue increased 14.7% year-over-year to $100.9 million
|
• |
Net loss from continuing operations decreased to $3.8 million
|
• |
Adjusted EBITDA increased 83% to $13.5 million
|
• |
Revenue increased 10% to $405.1 million, compared to $368.4 million in the prior year.
|
• |
Net income from continuing operations increased to $7.8 million, compared to a net loss from continuing operations of $4.5 million in the prior year.
|
• |
Net income / (loss) from continuing operations margin increased to 1.9%, compared to (1.2)% in the prior year.
|
• |
Non-GAAP adjusted net income from continuing operations increased to $15.6 million, compared to $1.8 million in the prior year.
|
• |
Non-GAAP adjusted EBITDA from continuing operations increased to $54.1 million, compared to $36.3 million in the prior year.
|
• |
Non-GAAP adjusted EBITDA from continuing operations margin increased to 13.4%, compared to 9.9% in the prior year.
|
• |
IFRS fully diluted earnings per share was $0.00 in fiscal years 2020 and 2019.*
|
• |
Non-GAAP pro forma adjusted earnings per share increased to $0.84, compared to $0.10 in the prior year.
|
• |
Cash flow from operations increased to $51.7 million, compared to $2.2 million in the prior year.
|
• |
Non-GAAP free cash flow increased to $25.6 million, compared to an outflow of $2.5 million in the prior year.
|
• |
Non-GAAP net debt decreased to $84.1 million, compared to $109.4 million in the prior year.
|
• |
Capital expenditures were $16.9 million, or 4.2% of revenue, compared to $9.7 million, or 2.6% of prior year revenue.
|
• |
Revenue of $100.9 million was minimally impacted by COVID-19, and increased 14.7% compared to the prior year quarter.
|
• |
Net loss from continuing operations decreased to $3.8 million, compared to a net loss from continuing operations of $4.6 million in the prior year quarter.
|
• |
Net loss from continuing operations margin decreased to (3.8)%, compared to (5.3)% in the prior year quarter.
|
• |
Non-GAAP adjusted net income from continuing operations increased to $2.6 million, compared to a non-GAAP adjusted net loss from continuing operations of $1.4 million in the prior year quarter.
|
• |
Non-GAAP adjusted EBITDA from continuing operations increased to $13.5 million, compared to $7.4 million in the prior year quarter.
|
• |
Non-GAAP adjusted EBITDA from continuing operations margin increased to 13.4%, compared to 8.4% in the prior year quarter.
|
• |
IFRS fully diluted earnings per share was $0.00 in the fourth quarter of fiscal years 2020 and 2019.*
|
• |
Non-GAAP pro forma adjusted earnings per share increased to $0.14, compared to ($0.07) in the prior year quarter.
|
• |
Added 24 new customer logos
|
• |
Top three client concentration decreased to 43.7% from 50.6% in the prior year
|
• |
Launched the Wave X Purpose Built Technology Suite enabling highly customized CX solutions
|
• |
Digital business increased to 30% of our overall revenue to $119.6 million
|
• |
New Economy revenue increased by 35% compared to prior year
|
• |
Non-voice revenue increased by 42% compared to prior year
|
• |
Increased our nearshore and offshore footprint by opening three new sites and adding 1,730 workstations in the Philippines and 843 in nearshore sites, boosting our non-US capacity by 35% over prior year
|
• |
Expanded our digital marketing and on-line customer acquisition solutions by adding the Healthcare, Financial Services and Utility industries to our portfolio
|
US$ in thousands
|
June 30, 2020
|
June 30, 2019
|
||||||
Assets
|
||||||||
Non-current assets
|
||||||||
Goodwill
|
$
|
11,832
|
$
|
11,832
|
||||
Other intangible assets
|
2,781
|
2,928
|
||||||
Property and equipment
|
84,588
|
82,309
|
||||||
Investment in joint venture
|
331
|
227
|
||||||
Deferred tax asset
|
2,223
|
2,517
|
||||||
Warrant asset
|
2,611
|
3,316
|
||||||
Other assets
|
4,834
|
3,398
|
||||||
Total non-current assets
|
$
|
109,200
|
$
|
106,527
|
||||
Current assets
|
||||||||
Trade and other receivables
|
62,579
|
71,134
|
||||||
Due from related parties
|
1,587
|
1,768
|
||||||
Cash and cash equivalents
|
21,870
|
8,873
|
||||||
Total current assets
|
$
|
86,036
|
$
|
81,775
|
||||
Total assets
|
$
|
195,236
|
$
|
188,302
|
||||
Equity and liabilities
|
||||||||
Equity attributable to owners of the parent
|
||||||||
Share capital
|
$
|
12
|
$
|
12
|
||||
Additional paid-in capital
|
96,207
|
96,207
|
||||||
Other reserves
|
29,456
|
29,585
|
||||||
Accumulated deficit
|
(109,527
|
)
|
(117,176
|
)
|
||||
Total equity
|
$
|
16,148
|
$
|
8,628
|
||||
Non-current liabilities
|
||||||||
Deferred revenue
|
$
|
434
|
$
|
753
|
||||
Lease liabilities
|
62,044
|
58,602
|
||||||
Borrowings
|
3,782
|
7,184
|
||||||
Deferred tax liability
|
117
|
147
|
||||||
Other non-current liabilities
|
7,058
|
1,607
|
||||||
Total non-current liabilities
|
$
|
73,435
|
$
|
68,293
|
||||
Current liabilities
|
||||||||
Trade and other payables
|
$
|
53,213
|
$
|
46,890
|
||||
Income tax payables
|
3,087
|
1,467
|
||||||
Lease liabilities
|
12,668
|
10,632
|
||||||
Borrowings
|
27,476
|
41,835
|
||||||
Deferred revenue
|
3,470
|
4,388
|
||||||
Due to related parties
|
5,739
|
6,169
|
||||||
Total current liabilities
|
$
|
105,653
|
$
|
111,381
|
||||
Total liabilities
|
$
|
179,088
|
$
|
179,674
|
||||
Total equity and liabilities
|
$
|
195,236
|
$
|
188,302
|
Quarter ended
|
Year ended
|
|||||||||||||||
June 30, 2020
|
June 30, 2019
|
June 30, 2020
|
June 30, 2019
|
|||||||||||||
Revenue
|
$
|
100,880
|
$
|
87,915
|
$
|
405,135
|
$
|
368,380
|
||||||||
Payroll and related costs
|
69,009
|
63,098
|
276,255
|
254,592
|
||||||||||||
Share-based payments
|
478
|
48
|
359
|
4,087
|
||||||||||||
Reseller commission and lead expenses
|
3,724
|
4,839
|
17,328
|
27,877
|
||||||||||||
Depreciation and amortization
|
6,012
|
5,203
|
24,472
|
20,895
|
||||||||||||
Other operating costs
|
22,391
|
17,004
|
67,208
|
54,124
|
||||||||||||
Income / (loss) from operations
|
(734
|
)
|
(2,277
|
)
|
19,513
|
6,805
|
||||||||||
Finance expenses
|
(2,238
|
)
|
(2,251
|
)
|
(9,428
|
)
|
(7,709
|
)
|
||||||||
Income / (loss) before taxation
|
(2,972
|
)
|
(4,528
|
)
|
10,085
|
(904
|
)
|
|||||||||
Income tax expense
|
(833
|
)
|
(119
|
)
|
(2,315
|
)
|
(3,615
|
)
|
||||||||
Net income / (loss) from continuing operations
|
(3,805
|
)
|
(4,647
|
)
|
7,770
|
(4,519
|
)
|
|||||||||
Net income on discontinued operation, net of tax
|
-
|
8,568
|
-
|
15,484
|
||||||||||||
Net income / (loss) for the year
|
(3,805
|
)
|
3,921
|
7,770
|
10,965
|
|||||||||||
Other comprehensive income / (loss)
|
||||||||||||||||
Item that will not be subsequently reclassified to profit or loss
|
||||||||||||||||
Actuarial (loss) / gain on retirement benefits
|
(184
|
)
|
109
|
(184
|
)
|
109
|
||||||||||
Item that will be subsequently reclassified to profit or loss
|
||||||||||||||||
Foreign currency translation adjustment
|
(211
|
)
|
(64
|
)
|
(248
|
)
|
(316
|
)
|
||||||||
Cash flow hedge - changes in fair value
|
(518
|
)
|
-
|
(518
|
)
|
-
|
||||||||||
(913
|
)
|
45
|
(950
|
)
|
(207
|
)
|
||||||||||
Total comprehensive income / (loss)
|
$
|
(4,718
|
)
|
$
|
3,966
|
$
|
6,820
|
$
|
10,758
|
|||||||
Loss per share from continuing operations attributable to the ordinary equity holders of the parent
|
||||||||||||||||
Basic loss per share
|
$
|
-
|
$
|
-
|
$
|
-
|
$
|
-
|
||||||||
Diluted loss per share
|
$
|
(0.29
|
)
|
$
|
(0.37
|
)
|
$
|
-
|
$
|
(0.36
|
)
|
|||||
Loss per share attributable to the ordinary equity holders of the parent
|
||||||||||||||||
Basic loss per share
|
$
|
-
|
$
|
-
|
$
|
-
|
$
|
-
|
||||||||
Diluted loss per share
|
$
|
-
|
$
|
-
|
$
|
-
|
$
|
-
|
Quarter ended
|
Year ended
|
|||||||||||||||
US$ in thousands
|
June 30, 2020
|
June 30, 2019
|
June 30, 2020
|
June 30, 2019
|
||||||||||||
CASH FLOWS FROM OPERATING ACTIVITIES
|
||||||||||||||||
Income / (loss) before taxation
|
$
|
(2,972
|
)
|
$
|
5,325
|
$
|
10,085
|
$
|
19,410
|
|||||||
Adjustments for:
|
||||||||||||||||
Depreciation and amortization
|
6,012
|
5,498
|
24,472
|
21,805
|
||||||||||||
Amortization of warrant asset
|
154
|
178
|
705
|
643
|
||||||||||||
Foreign currency translation loss
|
(444
|
)
|
(602
|
)
|
(195
|
)
|
78
|
|||||||||
Share warrants
|
2,506
|
1
|
3,138
|
(364
|
)
|
|||||||||||
Phantom expense
|
166
|
33
|
(31
|
)
|
(300
|
)
|
||||||||||
Share-based payments
|
312
|
30
|
390
|
5,262
|
||||||||||||
Allowance of expected credit losses
|
123
|
184
|
224
|
343
|
||||||||||||
Share of profit from investment in joint venture
|
(119
|
)
|
(39
|
)
|
(533
|
)
|
(351
|
)
|
||||||||
(Gain) / loss on disposal of fixed assets
|
63
|
(99
|
)
|
(10
|
)
|
(140
|
)
|
|||||||||
Provision for defined benefit scheme
|
(13
|
)
|
129
|
121
|
129
|
|||||||||||
Impairment on intangibles
|
777
|
-
|
777
|
163
|
||||||||||||
Finance costs
|
2,239
|
3,747
|
9,429
|
13,383
|
||||||||||||
Decrease / (Increase) in trade and other receivables
|
888
|
(1,992
|
)
|
9,042
|
(18,019
|
)
|
||||||||||
Increase in renewal receivables
|
-
|
(15,290
|
)
|
-
|
(35,022
|
)
|
||||||||||
Increase in prepayments and other assets
|
(35
|
)
|
(167
|
)
|
(1,435
|
)
|
(173
|
)
|
||||||||
Increase in trade and other payables and other liabilities
|
12,027
|
13,130
|
7,106
|
8,997
|
||||||||||||
Cash generated from operations
|
21,684
|
10,066
|
63,285
|
15,844
|
||||||||||||
Interest paid
|
(2,239
|
)
|
(3,784
|
)
|
(9,429
|
)
|
(13,054
|
)
|
||||||||
Income taxes paid
|
(1,379
|
)
|
(260
|
)
|
(2,137
|
)
|
(588
|
)
|
||||||||
Net cash inflow from operating activities
|
$
|
18,066
|
$
|
6,022
|
$
|
51,719
|
$
|
2,202
|
||||||||
CASH FLOWS FROM INVESTING ACTIVITIES
|
||||||||||||||||
Purchase of property and equipment
|
$
|
(264
|
)
|
$
|
(2,910
|
)
|
$
|
(4,283
|
)
|
$
|
(5,612
|
)
|
||||
Purchase of other intangible assets
|
(497
|
)
|
(78
|
)
|
(982
|
)
|
(622
|
)
|
||||||||
Return on investment from joint venture
|
(309
|
)
|
-
|
-
|
96
|
|||||||||||
Proceed from sale of assets
|
-
|
109
|
-
|
188
|
||||||||||||
Cash adjustment from sale of subsidiary to parent company
|
-
|
(3,554
|
)
|
-
|
(3,554
|
)
|
||||||||||
Capital repayment from joint venture
|
430
|
144
|
430
|
420
|
||||||||||||
Net cash outflow from investing activities
|
$
|
(640
|
)
|
$
|
(6,289
|
)
|
$
|
(4,835
|
)
|
$
|
(9,084
|
)
|
||||
CASH FLOWS FROM FINANCING ACTIVITIES
|
||||||||||||||||
Proceeds from line of credit
|
$
|
20,042
|
$
|
36,515
|
$
|
127,567
|
$
|
168,674
|
||||||||
Repayments of line of credit
|
(24,633
|
)
|
(36,349
|
)
|
(142,118
|
)
|
(162,851
|
)
|
||||||||
Proceeds from borrowings
|
-
|
2,284
|
1,000
|
36,617
|
||||||||||||
Repayment of borrowings
|
(3,227
|
)
|
(2,192
|
)
|
(8,033
|
)
|
(6,081
|
)
|
||||||||
Repayment of related party loans
|
-
|
-
|
-
|
(1,200
|
)
|
|||||||||||
Principal payments on lease obligations
|
(3,227
|
)
|
(2,895
|
)
|
(12,162
|
)
|
(10,535
|
)
|
||||||||
Repayment private placement notes
|
-
|
-
|
-
|
(14,500
|
)
|
|||||||||||
Dividend distribution
|
-
|
(1,600
|
)
|
(121
|
)
|
(1,600
|
)
|
|||||||||
Payment of senior preferred shares
|
-
|
-
|
-
|
(5,972
|
)
|
|||||||||||
Net cash (outflow) / inflow from financing activities
|
$
|
(11,045
|
)
|
$
|
(4,237
|
)
|
$
|
(33,867
|
)
|
$
|
2,552
|
|||||
Effects of exchange rate difference on cash and cash equivalents
|
18
|
(60
|
)
|
(20
|
)
|
(316
|
)
|
|||||||||
Net increase / (decrease) in cash and cash equivalents
|
$
|
6,399
|
$
|
(4,564
|
)
|
$
|
12,997
|
$
|
(4,646
|
)
|
||||||
Cash and cash equivalents at beginning of the period
|
$
|
15,471
|
$
|
13,437
|
$
|
8,873
|
$
|
13,519
|
||||||||
Cash and cash equivalents at end of the period
|
$
|
21,870
|
$
|
8,873
|
$
|
21,870
|
$
|
8,873
|
Quarter ended June 30,
|
Year ended June 30,
|
|||||||||||||||
US$ in thousands
|
2020
|
2019
|
2020
|
2019
|
||||||||||||
Net income / (loss) from continuing operations
|
$
|
(3,805
|
)
|
$
|
(4,647
|
)
|
$
|
7,770
|
$
|
(4,519
|
)
|
|||||
Finance expense
|
2,238
|
2,251
|
9,428
|
7,709
|
||||||||||||
Income tax expense
|
833
|
119
|
2,315
|
3,615
|
||||||||||||
Depreciation and amortization
|
6,012
|
5,203
|
24,472
|
20,895
|
||||||||||||
EBITDA from continuing operations
|
$
|
5,278
|
$
|
2,926
|
$
|
43,985
|
$
|
27,700
|
||||||||
Non-recurring expenses
|
5,085
|
4,239
|
6,482
|
4,239
|
||||||||||||
Impairment
|
777
|
-
|
777
|
163
|
||||||||||||
Other income
|
(227
|
)
|
(177
|
)
|
(745
|
)
|
(804
|
)
|
||||||||
Fair value adjustment
|
2,506
|
1
|
3,138
|
(364
|
)
|
|||||||||||
Share-based payments
|
478
|
48
|
359
|
4,087
|
||||||||||||
Foreign exchange (gain) / loss
|
(372
|
)
|
349
|
151
|
1,274
|
|||||||||||
Adjusted EBITDA from continuing operations
|
$
|
13,525
|
$
|
7,386
|
$
|
54,147
|
$
|
36,295
|
Quarter ended June 30,
|
Year ended June 30,
|
|||||||||||||||
US$ in thousands
|
2020
|
2019
|
2020
|
2019
|
||||||||||||
Net income / (loss) from continuing operations
|
$
|
(3,805
|
)
|
$
|
(4,647
|
)
|
$
|
7,770
|
$
|
(4,519
|
)
|
|||||
Non-recurring expenses
|
5,085
|
4,239
|
6,482
|
4,239
|
||||||||||||
Impairment
|
777
|
-
|
777
|
163
|
||||||||||||
Other income
|
(227
|
)
|
(177
|
)
|
(745
|
)
|
(804
|
)
|
||||||||
Fair value adjustment
|
2,506
|
1
|
3,138
|
(364
|
)
|
|||||||||||
Share-based payments
|
478
|
48
|
359
|
4,087
|
||||||||||||
Foreign exchange (gain) / loss
|
(372
|
)
|
349
|
151
|
1,274
|
|||||||||||
Total adjustments
|
$
|
8,247
|
$
|
4,460
|
$
|
10,162
|
$
|
8,595
|
||||||||
Normalized tax rate*
|
22.9
|
%
|
26.5
|
%
|
22.9
|
%
|
26.5
|
%
|
||||||||
Tax impact of adjustments
|
(1,889
|
)
|
(1,182
|
)
|
(2,327
|
)
|
(2,278
|
)
|
||||||||
Adjusted net income / (loss) from continuing operations
|
$
|
2,553
|
$
|
(1,369
|
)
|
$
|
15,605
|
$
|
1,798
|
Quarter ended June 30,
|
Year ended June 30,
|
|||||||||||||||
US$ in thousands
|
2020
|
2019
|
2020
|
2019
|
||||||||||||
Adjusted net income / (loss) from continuing operations
|
$
|
2,553
|
$
|
(1,369
|
)
|
$
|
15,605
|
$
|
1,798
|
|||||||
Pro forma fully diluted shares*
|
18,680,377
|
18,680,377
|
18,680,377
|
18,680,377
|
||||||||||||
Pro forma adjusted earnings / (loss) per share
|
$
|
0.14
|
$
|
(0.07
|
)
|
$
|
0.84
|
$
|
0.10
|
Year ended June 30,
|
||||||||
US$ in thousands
|
2020
|
2019
|
||||||
Net cash inflow from operating activities
|
$
|
51,719
|
$
|
2,202
|
||||
Add: Impact of discontinued operations
|
-
|
13,396
|
||||||
Less:
|
||||||||
Capital expenditures
|
16,917
|
9,707
|
||||||
Lease payments on right-of-use assets
|
9,147
|
8,411
|
||||||
Free cash flow
|
$
|
25,655
|
$
|
(2,520
|
)
|
US$ in thousands
|
June 30, 2020
|
June 30, 2019
|
||||||
Borrowings
|
||||||||
Current
|
$
|
27,476
|
$
|
41,835
|
||||
Non-Current
|
3,782
|
7,184
|
||||||
$
|
31,258
|
$
|
49,019
|
|||||
Leases
|
||||||||
Current
|
12,668
|
10,632
|
||||||
Non-Current
|
62,044
|
58,602
|
||||||
$
|
74,712
|
$
|
69,234
|
|||||
Total Debt
|
$
|
105,970
|
$
|
118,253
|
||||
Cash
|
21,870
|
8,873
|
||||||
Net Debt
|
$
|
84,100
|
$
|
109,380
|