ibex Announces its Entry into Honduras – Contributing Millions of Dollars in Annual Salaries to the Local Economy
“In two short years, we have seen our nearshore and offshore capacity grow by 125 percent. This has helped position ibex as a leader of BPO and CX services across both
ibex is expected to hire more than 400 people in the next month to open and operate the new
To support the overall effort, ibex has teamed with Grupo Karim’s to help with present and future facility growth, as well as recruiting efforts, local government relations and associated registration requirements. Grupo Karim's is a strategic global player with core business in the real estate and textile industry that specializes in providing high quality services that help facilitate unique investment opportunities.
"It is with great pleasure that we welcome ibex, an established leader in the BPO industry, to Honduras,” said
The new facility, located in the
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 32 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of 27,000 employees together with industry-leading technology, including its innovative Wave X platform, to manage over 100 million critical customer interactions (as of
Source: Ibex Limited